Privacy Policy
Your privacy matters to us. Here's what information we collect and how we use it.
Information We Collect
Order Information: when you place an order or create an account, we collect your name, phone number, delivery address, email, and order details.
Device & Usage Information: when you browse the Site, we automatically collect certain information about your device, including your browser, IP address, and pages visited, using cookies and similar technologies.
Payment Information: online payments are processed securely by Razorpay. We do not store your full card, UPI, or banking details on our servers.
How We Use Your Information
We use this information to process and fulfil your orders, communicate order updates, provide customer support, prevent fraud, and improve the Site.
We use Google Analytics to understand how visitors use our Site and to improve our product offering and user experience.
Sharing of Information
We share order information with third parties who help us operate our business, including delivery and courier partners, and Razorpay for payment processing.
We do not sell your personal information to third parties. We may disclose information where required by law.
Data Retention
We retain your order and account information for as long as needed to fulfil the purposes described in this policy, including for accounting, legal, and dispute-resolution purposes, unless you request deletion.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at teams@alyaara.com. We will respond to verified requests within a reasonable timeframe, subject to any legal obligations to retain certain records.
Data Security
We use industry-standard measures, including HTTPS and secure authentication, to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our Site is not directed at children under 18. We do not knowingly collect personal information from minors.
Changes & Contact
We may update this Privacy Policy from time to time; the updated version will be posted on this page with a revised date.
For any privacy-related questions, contact us at teams@alyaara.com or WhatsApp us at +91 81 976 976 76.